Intellifi Network Support Care Portal

Are you supporting a large network?

Centralize your network management to the cloud and have all the insights you require to assist your customers or employees from our user-friendly dashboard.

Dozens to hundreds or even thousands of users, our software can handle your requirements.

ISP's

Internet Service Providers for Home and Business Customers

WISP's

Wireless Internet Service Providers for Home and Business Customers

Corporates

Business with remote working employees

Take full Control to the last endpoint with industry leading features

Network Overview

Our dashboard features an overview of your network displayed on an interactive map of your Subscriber or Employee locations. Connection status, connected devices per location and known network issues are accessible from our dashboard.

Bandwidth Throughput

Have oversight of the true throughput of your aggregated network’s bandwidth

Online Status

Proactively monitor users who are online and receive offline alerts for better support

High Users

Keep an eye on who the high bandwidth users on your network

Event Logs

Have axxess to event logs such as system reboots and config changes

Know before anyone else

Put service at the forefront of your department. List your users with known issues for your support staff to know who the users are that they need to keep an eye on.

Dive deeper to support better

Drill down into your customer's dedicated support centre where you will find customer-specific overviews providing information such as:

Security Centre

Have full oversight of Monitored IP’s and Domains and be alerted of Malware detections and device intrusions on the network.

Remote router configuration and adjustments

Take control over all the important elements of a home or business network, preventing unnecessary call outs.

- Manage Wi-Fi Channels to prevent Wi-Fi interference and drops
- Change the Wi-Fi password and send credentials to users remotely
- Remote access to the router or access points for advanced changes
- Add Port Forwarding services

Reports, Insights & Logs

Monitor device-specific data consumption as well as understand the type of network traffic most used.

All network events are logged in our cloud-based database to keep a full event history of the client router and associated access points.

Are you supporting a large network?

ISP's

WISP's

Corporates

Take full Control to the last endpoint with industry leading features

Network Overview

Bandwidth Throughput

Online Status

High Users

Event Logs

Know before anyone else

Dive deeper to support better

Security Centre

Remote router configuration and adjustments

Reports, Insights & Logs

Need to Know More

Build For Enterprises

Brilliant Support

Proactive Monitoring

Request a Call

Let one of our industry specialists give you a call back and discuss a viable solution

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