Network Care Portal
Are you supporting a large network?
Centralize your network management to the cloud and have all the insights you require to assist your customers or employees from our user-friendly dashboard.
Dozens to hundreds or even thousands of users, our software can handle your requirements.
ISP's
Internet Service Providers for Home and Business Customers
WISP's
Wireless Internet Service Providers for Home and Business Customers
Corporates
Business with remote working employees
Take full Control to the last endpoint with industry leading features
Network Overview
Our dashboard features an overview of your network displayed on an interactive map of your Subscriber or Employee locations. Connection status, connected devices per location and known network issues are accessible from our dashboard.
Bandwidth Throughput
Have oversight of the true throughput of your aggregated network’s bandwidth
Online Status
Proactively monitor users who are online and receive offline alerts for better support
High Users
Keep an eye on who the high bandwidth users on your network
Event Logs
Have axxess to event logs such as system reboots and config changes
Know before anyone else
Put service at the forefront of your department. List your users with known issues for your support staff to know who the users are that they need to keep an eye on.
Dive deeper to support better
Drill down into your customer's dedicated support centre where you will find customer-specific overviews providing information such as:
Internet Speed
Device Status
SOS List
Network Health
Reporting
Security Centre
Have full oversight of Monitored IP’s and Domains and be alerted of Malware detections and device intrusions on the network.
Remote router configuration and adjustments
Take control over all the important elements of a home or business network, preventing unnecessary call outs.
- Manage Wi-Fi Channels to prevent Wi-Fi interference and drops
- Change the Wi-Fi password and send credentials to users remotely
- Remote access to the router or access points for advanced changes
- Add Port Forwarding services
Reports, Insights & Logs
Monitor device-specific data consumption as well as understand the type of network traffic most used.
All network events are logged in our cloud-based database to keep a full event history of the client router and associated access points.
Need to Know More
Build For Enterprises
Cloud-based software integrated with enterprise-grade hardware
Brilliant Support
Professional technicians ready to assist remotely or by phone
Proactive Monitoring
AI driven software with live alerts and monitoring.